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Customer Reviews 



     
     
    Always have had great friendly service here at very reasonable prices. Would highly recommend this place! Gary S.
     
     
    These guys are the best! Two different times they just let me ask questions about my problem that I've been trying to fix for several weeks. Added some RAM on the spot to see if that would help. I finally gave up and was going to buy a new laptop because the Gopro application support guys I was working with said my graphic where incompatible with their app. So I stopped by one more time and Jeanette, the owner, said I didn't need a new pc. I asked them to take a look and see if they could fix things. 2 hours later I get a call and things are fixed. Thanks so much for the help. Gwen G.
     
     
    PCs & Parts is fantastic. Their prices are fair and their service is fast and friendly. They've even taken the time to find screws that would fit our laptop when some had fallen out and didn't charge us a dime. If you need honest, affordable computer repair, don't hesitate to call them. Sarah M.
     
     
    These guys are AWESOME!! Excellent and honest work at reasonable prices!!
     Kim M.


    I take my computer here and have always been delighted with the service! Very professional, personable, and helpful. I have an online business & they have saved many times! Highly recommend Debra D.


    Here are some of our Google Reviews:


    a week ago-
    Very kind and knowledgable staff! Called me for every decision and were very reasonably priced! Not only will I be returning but I've recommended them to friends and family!
    a month ago
    These people are honest, very helpful and friendly. My parents take their computer needs here and now I do too. They have helped us several times without charge and when there is a cost, they are very reasonable.
    3 months ago
    5 Star, Blue Chip, Top of the Line- whatever describes "Highly recommend"! All the way from best recognizing my needs, recommending the right path, highly efficient, the right price, and great post-purchase service- all in a very friendly atmosphere. Kudos to Ron and his staff for a job well done. No problem (already have) recommending PCs & Parts. DJ
    3 months ago
    I asked Morris if he could order me a new keypad for my laptop.Rod the owner said they could for a small fee.I received it in less than a week, installed it myself and it's working great.If i need parts or some work done on my computer in the future i would not hesitate to call these folks. Very professional,patience, and helpful. Thank you Rod,Morris,and Shane.
    5 months ago
    PCs & Parts is a wonderful store. Rod Davis came over and hooked up my TV to the wall and got my printer working. A great computer store with really caring and helpful people. Thank you Mr. Davis!
    3 months ago
    Regarding my previous review, Rod has reach out to me personally and offered to make good on this. I appreciate Rod taking customer service this seriously!
    3 months ago
    Thank you for working on our computers and bringing them back to life.. Great service !
    a year ago
    Very informed and friendly, with prices about the same as everyone else, and they know the products they sell. They restored a netbook OS for me last week, when they tested it they noticed it was slower than snail snot (it was indeed a slow old dog), they tried upgrading RAM and it helped considerably, and called and asked me to come check it out and see if I wanted to keep it in. That was only a $10 upcharge for the new RAM and of course no charge for the experiment. My previous experience with them was buying a wifi router, and again it was "we really like this one and recommend you try it" and indeed it's been a long-range hotrod for a few years now. My impression of these folks is that they look at your IT problems from the perspective of YOU and what you need, rather than what gets them the most profit. Far better help and advice than the Big Box stores, and really at about the same price. I'll never set foot in Best Buy again, they are all about sales commissions, pushy salespeople who can't count to 5 on 2 hands, and worthless extended warranties. Big corporate. Buy local instead.
    8 months ago
    Computers, parts, accessories and personal attention all in one location. :-). Yes, they actually care and go out of there way to make sure your individual needs are met. This is the first place your should visit.
    11 months ago
    These people are GREAT!! You won't find a better group of people more knowledgeable about computers...the best prices and quick!! I have had 2 computers build by them and I couldn't be more happier. I'm a PC & Parts fan forever!
    a year ago
    They get to the point and are extremely reasonable. Good service for a fair price.
    6 months ago
    Great service, friendly, professional, knowledgable.
    2 years ago
    What a great experience. I went in thinking I needed a new video card, but the fix turned out to be much simpler. I had my computer back in good working order within a couple of hours, and the cost was more than reasonable--a bargain, in fact. It was a pleasure to do business here.
    3 years ago
    We've taken our computers here a couple times but with excellent to terrible results. One computer came back fixed like it was supposed to but they had removed the security program from it WITH OUT ASKING! We paid a fair bit of money for ...More
    5 years ago
    RECOMMENDED!!! This is the best computer store I have ever dealt with. They are honest, knowledgeable and their prices are as good as on-line stores such as Amazon and Newegg. Their target market is mostly young people but I feel comfortable doing business there even though I am retired (AKA old fart). I worked with computers my whole career and when I talk to them I can tell that they know what they are talking about.
    a year ago
    Wonderful !. They went above and beyond for me and my computer :)
    3 years ago
    Always have had great friendly service here at very reasonable prices. Would highly recommend this place!
    A Google User
    4 years ago
    The best way to learn about a company is when things don't go quite right. I took my laptop in to get a bigger hard drive. When I got it home, there were problems with the new drive - not the actual drive - but the system was unstable and culminated in a blue screen of death. Yikes! ..... Long story short, I took it back in hoping that I wouldn't have an argument on my hands about whether I needed to pay more than the initial agreed upon amount to get a drive...especially when I learned of the many, many hours and troubleshooting that it took for them to fix it. (The cause was a very quirky reason too long to explain.) One of the owners even came in on Labor Day to check on the progress of ghosting my machine and I'm sure ended up spending at least another hour working on it instead of spending the day with his family...... When I went to pick it up, I was so pleased that they stood by their initial charges, I could have cried from relief. Best of all, my computer is working great. I highly recommend these guys...... By the way, they were much less than their local competitors in their initial quote. I was shocked what some of their competitors were charging for the same service. There was such a difference, I wouldn't have been able to afford to get my computer fixed. -----------------------So check them out. They really do stand by their work.Thank you guys for going above and beyond to help me get back to work. Lynda
    A Google User
    4 years ago
    Knowledgable staff. Decent selection. Got SATA cables, vga cable and cheap monitor cheaper than if I went to best buy.
    A Google User
    5 years ago
    PC and Parts have once again come to my rescue. They explain what the problem is, how to fix it and complete the repairs. Whether it is an older or brand new laptop or desktop, they continue to show that they know their stuff. Jeanette speaks tech to non-techs. How refreshing that is!
    A Google User
    7 years ago
    PCs and Parts not only has a great selection and great prices but they are willing to go above and beyond anything I've ever found when it comes to service. I now have found a place with the selection, prices and customer support that I've been looking for to begin building my own computers again. Thank you PCs and Parts for helping me find a replacement seat for my Socket AM2 fan assembly, letting me pick it up after hours and providing help with a smile.
    A Google User
    4 years ago
    Good service, honest pricing. Will definatly continue to get my business.
    A Google User
    5 years ago
    Great PC shop! Honest and good prices!

     

    We strive to maintain excellent customer reviews! You opinion counts! If you are every dissatisfied with any of our products or repairs please contact me directly and I will make it right. Call  970-203-0696 or email rod@pcsandparts.com